Contact

For questions or help, email: [email protected]

Frequently Asked Questions

Q: Why does the app need Apple Health access?

Zone 2 Coach reads your heart rate data from Apple Health to calculate how many minutes per week your heart rate falls within your Zone 2 range. All processing happens on your device — your data never leaves your phone.

Q: The app shows 0 minutes. What's wrong?

Make sure your Apple Watch is recording heart rate data throughout the day (not just during workouts). Open the Health app and check that heart rate samples exist for today. Also check Settings → Privacy → Health → Zone 2 Training Coach has Read access enabled.

Q: How do I change my Zone 2 range?

Open the app → tap the gear icon (Settings) → adjust your age or switch to the Maffetone formula. Pro users can enter a custom BPM range.

Q: How do I cancel my Pro subscription?

Go to iPhone Settings → your name → Subscriptions → Zone 2 Training Coach → Cancel Subscription. You'll keep Pro access until the end of your billing period.

Q: How do I restore a previous purchase?

Open the app → tap the crown icon → tap "Restore Purchases" at the bottom of the paywall.